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Petal โ€” Support

Help & answers for Petal โ€” Currency Converter

Getting started

  1. Scan: Point your camera at a price tag. Tap the screen to focus, just like taking a photo. The converted price appears right over the live view.
  2. Type it: No tag handy? Switch to Type it mode and enter a price by hand.
  3. Your currencies: Pick one currency to read and up to three to show. Drag to reorder โ€” the one on top is shown biggest.

Frequently asked

Does Petal work without internet?

Yes. Conversion runs on built-in and cached exchange rates, so it keeps working with no signal or Wi-Fi. When you're online, rates refresh automatically.

How current are the exchange rates?

Rates update whenever you open the app with a connection. Offline, Petal uses the last rates it saved, falling back to built-in rates. Treat conversions as a close guide rather than an exact, to-the-cent quote.

The camera isn't reading the price.

Tap the screen to focus, hold steady, and make sure the tag is well lit. Petal reads Japanese, Chinese, and Latin (Western) numerals. If a tag is stylized or low-contrast, use Type it mode instead.

Which currencies are supported?

You can read in any of a wide list of world currencies, and show up to three at once. Open the currency picker in the app to choose.

Is my data collected?

No. Nothing is saved or sent anywhere. See our Privacy Policy for details.

Still need help? We'd love to hear from you.

kamingchanpetal@outlook.com

We usually reply within a few days.

Privacy Policy ยท ยฉ 2026 Ka Ming Chan